IT Apprenticeship

Respond to any issues that arise during lessons for staff in a prompt manner Maintain the general upkeep of ICT classrooms, including peripherals, monitors and PCs We will always try to repair equipment before purchasing a replacement, so you will be expected to assist with this Where products are within warranty you will be required to liaise with suppliers to arrange the repair/replacement of equipment Supporting the school's Microsoft 365 environment, including Office, SharePoint Online, Teams, Endpoint Manager (formerly Intune) and Azure A good understanding of these products would be helpful for troubleshooting any issues and aiding with the more technical aspects of its functionality Supporting the use of Teams, OneDrive and SharePoint within different subject areas Providing support for the cashless catering system - this includes the registration of new biometric accounts and ensuring that data is up to date within the cashless catering software The use of subject-specific software is very common within departments (for example Google SketchUp, Photoshop, Cubase and TechSoft) so a basic understanding of the functionality (or the ability to develop skills) of these is helpful for assisting with any issues that may arise Ensure that software on school devices remains up to date with the latest, tested version Assist with the management of user accounts in active directory Assist with the management of Office 365 accounts and any distribution groups within the organisation

Training:
Information Communications Technician Level 3 Apprenticeship Standard

Training Outcome:
Possible full-time position within the company and progression onto Level 4 

Employer Description:
Together Learning Trust is looking for a dynamic and motivated IT Apprentice to join their forward-thinking team. This is an incredible opportunity to gain hands-on experience, work alongside industry professionals, and earn while you learn. They value curiosity, enthusiasm, and a can-do attitude. If you're ready to embrace challenges, thrive in a fast-paced environment, and commit to personal growth, they want to hear from you! No prior experience is necessary—just a passion for learning and a keen interest in IT.

Working Hours :
Monday - Thursday, 7.30am - 3.30pm or 8.00am - 4.00pm, 30 minute early finish on Fridays.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working