Apprentice Service Engineer - Midlands

Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard. Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set. Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services. Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction. Learn to perform preventative maintenance as per manufacturers’ specifications. Work with mentors to fault find & resolve problems in an efficient and timely manner. Learn to provide reports and documentation to support the maintenance activities completed. Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required. Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.

Training:

The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.

There will be 1 week of training every six weeks at the training provider site per year.

Accommodation and subsistence for this week away will be paid by the Company.

Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.

Training Outcome:

At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.

After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.

Employer Description:
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.

Working Hours :
Monday to Friday, 8:30am to 5:00 Flexibility may be required including starting earlier, finishing later and working weekends.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Practical,Confident at heights