Apprentice Compliance Officer

Your work as an Apprentice Compliance Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible. The job may include a range of duties, with the following provided as examples:

Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions Work collaboratively, effectively and flexibly within a team and contribute towards team expectations Promote fraud awareness within DWP and to wider external business partners Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation. Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate Liaise with other departments/organisations within the framework of any existing partnership agreements Prioritise workload in line with conflicting and changing priorities

Training:

Public Sector Compliance Investigator and Officer Level 3. 

Training Outcome:

The apprenticeship for the Apprentice Compliance Officer role is designed to work towards achieving Category A Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP). On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience.  

Employer Description:
The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.

Working Hours :
You may be required to work any time between the hours: 7:45am & 8:00pm on any day between Monday - Friday, & 8:45am to 5:00pm on Saturday. Working pattern to be agreed with successful applicants.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience,Leadership skills,Decision making skills,Developing self and others