Administrative Apprentice

Working alongside the administrator on all of the below tasks within the office;

New client onboarding Dealing with professional clearance Liaising with HMRC Scanning of correspondence, service address correspondence and working papers Debtor chasing Post office Weekly purchase of office consumables Updating and managing of client records, including phone numbers, emails, deadlines, personal information Ad hoc tasks as requested

 

The Administrative Apprentice will work alongside the office administrator to help support and maintain the efficient and effective running of the office. They will assist the administrator in ensuring client records are up to date and amended where necessary, as well as ensuring onboarding processes for new clients are complete, including sending out proposals to gather relevant information from them. They will be one of the first points of contact for all clients, therefore they must be friendly and approachable whilst showing professionalism in every aspect of their job. Accuracy, efficiency and independence must be second nature.

The admin apprentice will need to be able to work alongside the wider team of Administrators and Accountants to ensure that standards remain high and client expectations are met and exceeded. This is achieved through high level communication, utilising systems and software available and delivering SLA (Service-level Agreements) to all clients.

Training:
Business Administrator Standard- Level 3 On-the-job training to support role development Off-the-job training to support qualification requirements The employer will offer dedicated training time to support off-the-job training requirements Functional Skills support - maths/English - if required

Training Outcome:
Upon successful completion of the Apprenticeship, the Apprentice will go on to become a valued member of the team as Office Administrator

Employer Description:
We are a friendly, professional accountancy firm based in Cornwall, with our office based in Camborne. We offer in-person support to our local businesses as well as remote working with businesses all across the UK. Our team pride ourselves on developing close relationships with our clients, enabling us to provide them with exceptional services and advice. We are personal, yet professional, which we believe separates us from other accountancy firms.

Working Hours :
Monday to Friday, 9am to 5pm with a 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience