Learner Advisor Administration Apprentice

To provide a high standard of support to learners and staff within Learner Services To provide an excellent responsive customer service to learners, staff and visitors To administer learner disciplinary processes following suspensions, liaising with colleagues, learners, parents/carers and third parties as appropriate Maintain accurate, confidential and timely record-keeping and communication

Training:

Business Administrator Level 3.

Training Outcome:

To work within a multi skilled team of Learner Advisors providing a range of support services for learners and staff, particularly around learner disciplinaries, admissions and financial support.

Employer Description:
Scarborough TEC is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.

Working Hours :
Monday - Friday 8.30am - 5pm 37-hours per week

Skills:
Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Non judgemental