IT Support Apprentice

Resolve issues from users with a varying degree of technical knowledge and experience Basic troubleshooting on both Windows systems and the custom ERP system Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Employer Description:
We’re the fastest-growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe for over 50 years. We've branches located across the UK, including London, Sheffield, Glasgow, Leeds, Belfast, Nottingham, Manchester, Newcastle, Birmingham and even the Channel Islands!  YESSS offer a full range of support services including EV & Renewables, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Working Hours :
All details will be confirmed at interview

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental