IT Support Apprentice

Provide IT support for any software/hardware issues that arise and provide IT support for any phone/network issues that arise Set up new joiners with a laptop/desktop/phone, set up new users on CIMS/Taskye (FISco in house Facilities Management system) and set up new suppliers/customers on Taskye Ensure Windows updates are applied to all in house servers Liaise with 3rd party IT support company about any IT issues that need escalating Single point of contact for GDPR, ISO 9002 and ISO 14001 Perform IT asset management Make basic content changes to the FISco website and maintain the Wordpress site to make sure it is up to date Perform duty as the “Document Control Manager” as per the “Control of Documents” procedure and continually look for ways to improve/enhance the way that FISco use technology and suggest improvements to the senior management team at management meetings 

Training:

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
A chance to stay on with the company and gain a full-time role if you give of a good impression and willing to work throughout your journey You will gain amazing experience and a great qualification to get you moving on your journey

Benefits:

Brand new office building Employee Assistance Program Company sponsored events 25 days holiday plus bank holidays Pension

Employer Description:
Fisco UK provide infrastructure services to the private sector, notably facilities services, information technology and communication services, property services, and energy management. The company was established in 2009 and is a start-up business. The ambition is to establish a premier service business with a turnover exceeding £50m per annum and employing over 300 people.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working,Initiative,Non judgemental