Business Administration Apprentice (Salary £21,840)

This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office.

Your main responsibilities within the department will include the following:

Support the delivery of high levels of client communication. Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties. The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group. Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies. Manage fee earner diaries via the electronic calendar system. Ensuring accurate information is included. Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change. Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this. Book travel arrangements and accommodation in accordance with our Policy. Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting. Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with the Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene. Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model. Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top quality service to the business. Maintain email distribution lists; ensuring they are kept up-to-date. Ensuring relevant pages of the intranet for your location, team, departments and kept up-to-date
 

Company Benefits:

25 days annual leave, with the opportunity to buy additional leave Two fundraising days in a year to give back to the community (fully paid!) Westfield Health membership, offering discounted leisure and travel and refunds on medical services A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Their social responsibility programme is fundamental to who they are. 

Training:

Business Administrator Level 3 Apprenticeship Standard

Training Outcome:

There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.

Employer Description:
Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.

Working Hours :
Monday to Friday from 9:00am to 5:00pm with the potential to work flexibly

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative