Apprentice Sales and Lettings Negotiator

The successful applicant will be accountable for the following in their job role:

Maintain a professional and welcoming approach when dealing with clients/customers and members of the public, ensuring all visitors are greeted promptly on arrival Promote a positive company image by keeping a neat, clean and tidy working environment Ensure telephone calls are answered promptly within three rings Ensure that you provide a high standard of clerical and administrative support Manage the booking and cancelling of appointments using either the appointment book/computerised appointment system Use a variety of software packages to produce correspondence and documents producing E-Mail and Word Documents, along with accessing our database via our CRM system Ensure all office equipment is in good working order at all times Understand and adhere to the company and department standards, policies and procedures Comply with all company policies, rules and procedures at all times Maintain confidentiality regarding the company’s business/employees/clients/customers/visitors Undertake any additional duties as required in order to keep the offices’ operations run smoothly

Training:

You will be completing the Level 3 Customer Service Specialist Apprenticeship Standard with SBC Training, Shrewsbury. 

The Customer Service Specialist apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.

Training Outcome:
A potential for full-time employment at the conclusion of the apprenticeship.

Employer Description:
We are professional Shropshire and Worcestershire Estate Agents, with true expertise in residential sales & lettings.

Working Hours :
Mondays to Fridays between 9:00am and 5:00pm and potentially 1 in 2 Saturdays between 9:00am and 1:00pm.

Skills:
Communication skills,Organisation skills,Customer care skills,Team working