Defendant ELPL Fee Earner
Job Title: Senior Claims Handler (Pre-Litigation Personal Injury) Location: Bradford Job Type: Full-time My client is currently seeking a highly skilled and experienced Senior Claims Handler to join their busy team defending pre-litigation personal injury claims. This is an exciting opportunity for an individual with a strong background in EL/PL claims handling, who is keen to manage complex and high-value cases, while providing exceptional service to our clients. Key Responsibilities: - Handle complex and high-value EL/PL claims, ensuring accuracy and compliance with legal and procedural guidelines. - Use the MOJ EL/PL Portal to manage claims effectively. - Communicate with opponents, experts, statutory bodies, and clients via e-mail, telephone, and in writing. - Negotiate on issues of liability and quantum, demonstrating strong decision-making skills. - Pursue recovery of client losses from third parties where applicable. - Maintain accurate financial, reserve, and risk management information for all claims. - Comply with internal, client, and procedural protocols, ensuring all actions meet regulatory and client expectations. - Develop and maintain good relationships with existing and potential clients, ensuring a high standard of client care. - Provide customer service to litigants in person with professionalism and expertise. - Keep up to date with relevant legislation, training, and practices. - Ensure work is performed in compliance with SRA/Law Society Regulations. - Promote and uphold the firms Equality & Diversity Policy in all work conducted. Required Skills & Experience: - 5+ years of experience in an EL/PL claims handling role, with a preference for candidates with experience handling retail claims. - Strong analytical mindset and a methodical approach to problem-solving. - Excellent communication skills, both written and verbal. - Solid IT skills, including proficiency with claims management systems and the MOJ EL/PL Portal. - Proven ability to build strong client relationships and deliver excellent customer service. - Ability to manage a caseload efficiently and effectively with minimal supervision. Benefits: - 25+ days annual leave plus statutory holidays, with the option to purchase additional days. - Pension scheme and private medical insurance. - Life assurance and hybrid working options. - Employee assistance program and interest-free travel loan. - Access to a reward, recognition, and wellbeing platform with discounted spending offers. - This role offers an exciting challenge for a motivated individual looking to join a dynamic and growing team. If you have the skills and experience we are looking for, we would love to hear from you! To apply: Please submit your CV by email to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.