HSBC Degree Apprenticeship – Retail Banking – Chester

From day one, you’ll work with teams that help HSBC, and its customers operate smarter, faster, and better. Here’s a taste of what you will get involved in: 

Our customer is our number one priority, and you will support teams focused on enhancing customer journeys and our digital banking capabilities. You could spend time working with our products & propositions teams, ensuring the bank has the most appropriate product range and delivering high-quality customer service, developing marketing campaigns, and managing complaints. You’ll help turn complex information into clear recommendations and present your ideas to senior leaders and decision-makers. You are driven by data and will use insights to identify trends and kickstart solutions based on your findings. 

Training:

This is a 3-year Degree Apprenticeship that combines practical experience with academic learning.

You’ll complete a BSc (Hons) in Applied Retail and Commercial Banking via the University of Exeter. 

We’ll kick things off with structured training to get you up to speed. From there, you’ll have a mix of hands-on learning, mentoring, and skills coaching to help you thrive. The first few months will be about settling into HSBC, and your first placement. Your apprenticeship qualification will begin in January.  

You’ll undertake four placements, aligned to HSBC UK’s strategic priorities.

Training Outcome:

You will have constant support throughout your programme, including a dedicated mentor and development team, study days (both group and independent) designed to build your soft and technical skills, access to a vast array of learning tools and materials (both internal and external) and on the job coaching. You will also receive support during the final year of your programme to help you secure your destination role within the organisation.

Employer Description:
HSBC is one of the largest banking and financial services organisations in the world, serving over 40 million customers globally. We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and helping people fulfil their hopes and ambitions. To help achieve this, we want to recruit talented individuals from all walks of life who share our vision. As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants. At HSBC Group we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC, you have a need for some flexibility in your working arrangements, please discuss this with the recruitment team in the early stages of the application process. As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Group is committed to being an inclusive employer and encourages applications from all suitably qualified applicants.

Working Hours :
Monday - Sunday on a shift pattern rotation between the hours of 08:00 - 20:00. Shifts to be confirmed.

Skills:
Communication skills,Analytical skills,Team working,Drive,Ownership,Resilience,Relationship management,Self-awareness,Learning agility