Independant Living Advisor Apprentice
Create Support Plans ensuring they are personalised to the individual
Prepare costings for Support Plans ensuring all costs have been taken into account
Support with locating activities/Services and other items as listed in the Support Plans
Assist with recruitment procedures including advertising, interviewing, employment contracts, payroll, disciplinary procedures and other related matters as requested by service users
Document levels of support provided to individuals for the creation of accurate invoices
Liaise with team members to ensure that the referral service operates smoothly
Processing of referrals and adding to database/CRM
Work closely with Social Workers ensuring that any difficulties or concerns are passed on
Support service users with any day-to-day queries
Ensure that all service users are aware of their obligations as employers and accountability for the financial management of the Direct Payment
Promote Direct Payments and the service offered to those that may be eligible
Work closely with other colleagues, ensuring that service users are able to take advantage of other internal services available
Create and manage case files, ensuring they are accurately kept up to date
Provide regular reports and any statistical information as requested
Attend training courses as identified by line management
Observe and implement all company policies and procedures
Complete Home Visits
Learn the process of The Blue Sky Social Care Card, and signpost anyone who may find it helpful
Use Social Media platforms to reach out to individuals and push our Services
Training:
Training will be provided by EMA Training to cover the content required to gain your Business Administration Level 3 qualification, which will help start your career and give you an insight into the business' processes and procedures.
Through a combination of online and in-person visits to the workplace, you will be supported by your trainer/mentor to cover the required content for the business administration level 3 apprenticeship programme.
You will be assessed during your end point assessment through a knowledge test, project presentation and professional discussion.
Training Outcome:
Opportunity for a full-time position within the team upon completion of the apprenticeship programme
Employer Description:
The Disability Syndicate is a social enterprise delivering expert services to the social care, disability, and charity sectors. We are home to a number of services allowing individuals to live more independently and better the community.
Working Hours :
37 hours weekly between Mon-Fri. Evening and weekend work will be necessary occasionally.
Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Non judgemental,Adaptable,Enthusiastic,Drivers Licence,Knowledge of the community