Leisure Team Member L2 Apprentice

If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.  

Our people are from the communities we serve and help us make real changes in their local area. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.  

While learning with GLL your role will include: 

Customer Experience Understanding the services and products on offer to assist with customer questions and queries Supporting different types of customers with different needs   Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints Support the centre to deliver swimming lessons where required (qualification dependant)   Sharing knowledge with customers on the role exercise plays in health and wellbeing   Conducting customers’ gym inductions and health screening where required (qualifications dependant)   Planning and delivering exercise sessions to meet customers’ health and fitness goals   People Experience Supporting GLL’s visions and values  Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager   Ensure all training and qualification deadlines are met in agreement with your tutor and manger   Achieve and maintain all necessary qualifications including ongoing CPD training   Keep up-to-date with trends and developments in the leisure industry Business Performance Having an understanding of GLL and its position in the Health & Fitness Industry   Understanding the performance of the centre(s) that you are working in and the external and internal factors that can affect performance  

Training:

The apprentice will receive full on the job training as well as 20% off the job training, they will also receive a full wrap around service from SCL.

Training Outcome:

The apprentice can progress on to a team leader once they have completed their Leisure Team member L2 qualification.

Employer Description:
As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island

Working Hours :
TBC at interview stage

Skills:
Attention to detail,Organisation skills,Communication skills,Swimming