Apprentice Receptionist at Brandhall Primary School

As a member of the school administration team, your main jobs and duties will consist of:

Answering the telephone to take and relay messages Keeping a ‘to do list’ and completing tasks efficiently and in a timely fashion Dealing with queries from parents and visitors to the school Word processing/ accurate data entry Filing/ Photocopying Dealing with incoming/outgoing post Cash handling and balancing Using software and systems (with training) Producing the weekly school newsletter (with training) Placing orders with suppliers, chasing items not delivered, liaising with staff and suppliers around orders.  Following procedures, being organised and recording accurately Undertake relevant and appropriate training related to the role as part of your personal development To undertake tasks keeping data protection and safeguarding in mind at all times Attend meetings Flexible to provide admin support to various team members Being committed to safeguarding and promoting the welfare of children and young people.  Any disclosures or concerns to be reported to the school’s safeguarding officer To carry out any other duties relevant to the post

Training:
The apprenticeship training will be delivered in the workplace, as you will receive regular visits from a college assessor

Training Outcome:
This apprenticeship is a fixed term 15 month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday to Friday Between 8am and 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Adhere to data protection,Safeguarding,Empathy,Reliability,Friendly,Professionalism