Level 3 Business Admin Apprentice

Assisting the company in providing best service to clients by escalating customer issues and client requests to relevant team members Supporting the management and communication of development projects Learning client relationship and management skills key to a professional workplace
Working with team members to achieve individual and company-wide goals Developing skills on a range of digital business systems, such as customer and stock management, reporting, booking, support ticket and payment management Using the Microsoft Office suite and our internal systems to produce and record accurate documentation of client processes and developments through meeting reports, spreadsheets and presentations, to support their business and the wider team

Training:

You will attend sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular virtual visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme
 

Training Outcome:

A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.

Employer Description:
CRM Champion works with small to medium enterprises to implement, develop and manage their Zoho Business Management systems. As a Zoho Partner we provide expert implementation and training for the Zoho One suit. And establish high-level project and process management to help businesses grow. They strive for a positive and collaborative business culture, with team members that are motivated to get involved and grow with the organisation.

Working Hours :
5 days 9am-3pm. Open to discussion on working 4 days at 9am-5pm. Occasional evening work for events and team building to be taken as toil later. 30 minutes unpaid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative