Business Administrator Apprenticeship

Following set procedures to view offences that have been produced by a range of fixed cameras and input/import from original offence onto the appropriate national system e.g. Startraq/Pentip Maintain and update on any issues with back office enforcement equipment to ensure cameras are operational to their maximum Assist with the production of prosecution files in relation to detected offences. Provide general clerical assistance, e.g. filing, photocopying, postal dispatch, maintenance of records, statistical returns, management information, and, where appropriate, diary management Maintain and update both manual and computerised office systems and/or databases in accordance with departmental and force procedures Answer and action telephone and face-to-face enquiries To operate computers in respect of data input, analysis and search procedures To operate word-processing/typing and associated equipment, ensuring control and security of disks and maintenance of equipment Receive and implement updates to electronic records, e.g. call logging, using computer systems File and retrieve documents within an established document management system or central data file To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. 

Training:

Training will be provided in the workplace with monthly face-to-face training sessions. Supported with weekly independent study time.

Training Outcome:

Upon successful completion of the apprenticeship, you will be able to apply for a permanent position it there is one available, but there is no guarantee.

Employer Description:
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million. The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually. The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds. An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe. Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.

Working Hours :
The hours of work are 36.5hrs a week, Monday to Friday 08:00 to 16:00.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness