Junior Online Apprentice

Customer Service: Provide exceptional customer service by addressing enquiries, resolving issues, and ensuring customer satisfaction Order Processing: Handle order processing from receipt to fulfilment, ensuring accuracy and timely delivery Marketing: Working to a marketing plan across all Ecommerce platforms and social media Product Listing: Designing, creating, proofing and publishing product listings Business Administration: Assist in various business administration tasks, including scheduling meetings, preparing reports, and maintaining records

Training:

Multi-channel Marketer Level 3.

As part of your apprenticeship, you will be required to attend class sessions with Sheffield College once per week via Microsoft Teams. 

Training Outcome:

Potential of permanent employment upon successful completion of apprenticeship. 

Employer Description:
GB Posters & Merchandise is an emerging brand in the pop culture market, offering a wide range of products from posters to collectible figurines through both retail and online channels. Our catalogue celebrates the biggest trends and fandoms, featuring everything from Naruto and Solo Levelling to Nintendo, Pokemon, Lord of the Rings, Marvel, Stitch, and many more. We’re passionate about delivering high-quality merchandise that connects fans with the worlds they love.

Working Hours :
This role will be between 20-25 hours per week with the shifts discussed at interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience