Senior Pest Control Technician

An opportunity has arisen for an Senior Pest Control Technician to join a well-established company specialising in pest control for both residential and commercial clients using technology-driven solutions. As a Senior Pest Control Technician, you will be responsible for managing pest control escalations, resolving issues, and ensuring a pest-free environment across client sites. This role offers a salary of £38,000 and benefits. You will be responsible for: ? Managing customer escalations and acting as the primary point of contact for all stakeholders. ? Developing and implementing comprehensive treatment plans to address and resolve pest issues. ? Conducting site assessments and quality checks to ensure the effectiveness of pest control measures. ? Leading presentations and meetings to ensure the client's expectations are met. ? Creating escalation programmes to protect sites from future pest infestations. What we are looking for: ? Previously worked as a Advanced Pest Control Technician, Senior Pest Control Technician, Field Biologist, Pest Control Manager, Pest Control Service Manager or in a similar role. ? Proven experience within pest control. ? Advanced industry qualification (e.g., BPCA Certificated Advanced Technician or RSPH Level 3 in Pest Management). ? Ideally have experience of 2 years working with food retailers. ? Strong written English skills. ? Full valid driving licence. ? Good analytical skills and experience in problem-solving/root cause analysis. What's on offer ? Competitive salary. ? Contributory pension scheme. ? Bonus schemes. ? Company car. ? 25 days holiday plus bank holidays. ? Uniform provided. ? Healthcare cash plan. ? Life assurance. ? Employee assistance programme with 24/7 access to GP services, fitness programmes, and retail discounts. ? Employee referral programme. ? Long service awards, including a special day off for your birthday after one year of service. This is an excel