Director of Wellness

Director of Wellness– “Premium Luxury Wellness “

Location               London

Salary:                  £70,000 - £80,000

 

My client has a great new role in a high-end luxury wellness venue based in central London offering a range of facilities pools, treatment rooms, sauna and much more.  The Director of Wellness role will involve membership, Reception, Facilities and Spa responsibilities

Key Responsibilities

Oversee daily operations across Reception, Therapies, Membership, Gym, Pool, Food & Beverage, Promotions, and Changing Rooms.Drive membership performance and monitor monthly results to maximise revenue.Maintain and develop therapy offerings aligned with the brand’s premium standards.Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfactionAssist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.Monitor daily operational reports and make informed decisions to optimize performance.Ensure full compliance with all operating controls, policies, procedures, and service standards.Deliver staff training focused on upselling memberships and ancillary services.Safeguard operational quality, health and safety, and regulatory compliance across all areas.Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.

Experience & Skills

Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.Strong background in health, fitness, and wellness operations.Demonstrated ability to lead, motivate and develop team members.Excellent communication and interpersonal skills with an engaging, motivational style.Fluent in English with strong administrative and organisational ability.High personal standards, attention to detail, and professional presentation.

For further information or a confidential discussion, contact “david@corecruitment.com” or call 02077902666.