Pharmacy Assistant level 2 Apprentice

As an Apprentice Pharmacy Assistant, you will play a key role in supporting the daily operations of the pharmacy while completing your apprenticeship training. Working under the supervision of registered pharmacy professionals, you will help ensure the safe, efficient, and effective supply of medicines and healthcare advice to our customers. You will gain practical experience in dispensing, stock management, and customer service, while also working towards your Pharmacy Services Assistant qualification.

Training and Development:

Actively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider and under the guidance of the pharmacy team.
Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.

Dispensing and Pharmacy Operations:

Assist in the selection, labelling, and dispensing of pharmaceutical products in accordance with prescriptions and Standard Operating Procedures (SOPs). Ensure compliance with legal, ethical, and professional requirements at all times. Support the accurate and timely processing of NHS and private prescriptions. Participate in monthly NHS prescription submissions to ensure accuracy and efficiency. Contribute to the accuracy of purchasing, dispensing and endorsing to maximise reimbursement.

Customer Service and Advice:

Deliver high standards of customer service, responding to general health and OTC (over-the-counter) enquiries. Use approved protocols and your knowledge to recommend suitable products and advise on their correct use. Provide information on leading a healthy lifestyle and refer customers to the pharmacist where appropriate.

Stock and Inventory Management:

Receive and check deliveries, sort and store stock in line with SOPs. Ensure appropriate storage and handling of all medicines and products. Assist in stock control activities, including maintaining adequate stock levels and expiry date management.
 

Healthcare Services Support:

Help prepare Monitored Dosage Systems (MDS) and support services to care homes and other care settings. Work with other healthcare professionals to ensure continuity of patient care, particularly across primary and secondary care.

 

Administrative and General Duties:

Operate the till and card machines, maintaining accurate cash handling practices. Maintain high standards of cleanliness, organisation and security in both the retail and dispensary areas. Keep up to date with product knowledge, industry news, and training resources. Perform any other reasonable duties as requested by line management to support the smooth running of the pharmacy.

Training:

Actively participate in the Pharmacy Services Assistant Level 2 Apprenticeship programme in coordination with the training provider and under the guidance of the pharmacy team.
Complete all required coursework, assessments, and training modules in line with the apprenticeship framework. This may include Functional Skills in English and maths.

Training Outcome:

Upon sucessful completion of the Level 2, the right candidate could move onto the Level 3 Pharmacy techinician.

Employer Description:
At Medichem, we offer a wide range of pharmaceutical products. We believe in offering a caring, personal service for all our customers, and we'll share our knowledge with you to ensure you are getting the right service.

Working Hours :
35 Hours per week. Over 7 days

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative