Business Support Assistant

Service Care Solutions are seeking a proactive and organised Business Support Assistant to join Sefton Council's Children with Complex Needs & Health and Protection Team. This role is to provide essential administrative support to a Senior Social Worker.

6 month initial contract with possibility of extension after this 22.5 hours per week

Key Responsibilities:

Manage and maintain the Senior Social Worker’s diary, scheduling meetings and providing timely prompts. Ensure the completion of all professional commitments and administrative tasks. Provide note-taking support during meetings. Answer duty phone calls, handle queries, and direct information accordingly. Process financial requests and distribute funds as required. Update and maintain children’s information on Liquidlogic Children’s System (LCS). Perform general office duties to support the wider Children with Complex Needs team.

Essential Requirements:

Previous experience in a Business Support or administrative role, preferably within a social care or public sector setting. Strong organisational and time management skills. Excellent communication skills with the ability to liaise with professionals and service users. Experience using case management systems, particularly LCS (Liquidlogic Children’s System) or similar. Ability to handle confidential information with discretion. Proficiency in Microsoft Office (Outlook, Word, Excel).

Desirable Skills:

Experience working in Children’s Services or a similar environment. Knowledge of safeguarding procedures and social care systems. Experience in diary management and PA duties.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk