IT Services Coordinator

IT Service Coordinator Location: London Victoria Salary: up to £35,000 per annum Are you an IT Professional looking for an exciting new role? About the company Our client is fast-growing Professional Services based in the London Victoria Position Overview As the public face of the global IT Department, you will be servicing a user’s in the London office and occasionally supporting the global team remotely Responsibilities Coordinate hardware upgrades and install/configure systems following global standards. Maintain hardware inventory, software licenses, and renewals. Complete project tasks, including testing and documentation. Plan and execute maintenance upgrades. Troubleshoot and resolve complex hardware/software issues; provide 2nd level support. Collaborate with clients and vendors, ensuring timely issue resolution and relationship management. Candidate Requirements Essential Skills and personal qualities 3+ years of experience in desktop support (Windows, Office 365) and iPhone/iPad support; video conferencing and networking knowledge. Friendly, client-focused attitude; prioritize customer satisfaction with a "service with a smile" approach. Detail-oriented, reliable, and committed to following up on tasks and support requests. Able to work well under pressure with strong planning, execution, and time management skills. Self-motivated with a drive for continuous improvement and a disciplined work ethic. Takes ownership of tasks, proactively monitors incident resolution, and communicates potential wider impacts. Excellent verbal and written English communication skills. Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.