Digital Support Technician Apprentice

Help maximise the use of digital technologies to improve business processes and efficiency Utilise and maintain information systems such as Customer Relationship Management (CRM) tools to manage service delivery Devise digital productivity solutions and assist in their rollout within the organisation Support external customers and clients through a wide variety of digital channels Improve user experience through tailored digital support and problem solving

Training Outcome:
Potential of a full-time position upon successful completion of the apprenticeship

Employer Description:
Our apprenticeship programs offer a unique and invaluable opportunity for aspiring professionals to gain real-world experience in a dynamic and supportive environment. Working closely with industry experts, apprentices benefit from hands-on learning and personalized mentorship, ensuring they acquire practical skills and insider knowledge. Throughout the program, participants will build strong industry connections and gain critical insights that will lay the foundation for a successful career in digital support and technology.

Working Hours :
Monday to Friday, 8am to 6pm (1-hour lunch break) (Monthly rota agreed at the start of each month)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental