Network Engineer Apprenticeship

Assist with the configuration of network equipment, including switches, in alignment with customer specifications. Participate in customer installations and provide on-site support during physical setups. Utilise troubleshooting tools such as Ping, nslookup, traceroute, netstat, ifconfig, ip a, iftop, and nfsstat to diagnose and resolve network issues. Provide customer and client support via helpdesk, ensuring timely and effective resolution of inquiries. Work towards meeting Service Level Agreements (SLAs) for response and resolution times. Continuously learn and develop technical skills related to networking and high-performance computing.

Training:
The training will be online through Baltic Apprenticeships every 6 weeks

Training Outcome:
Potential for a full time job role upon completion

Employer Description:
For over 20 years, OCF has been at the forefront of High Performance Computing, providing cutting-edge solutions that empower forward-thinking organisations. By combining technical expertise with trusted partnerships, we help clients navigate the complexities of high-performance technology to ensure their systems meet and exceed their objectives. We are seeking a passionate and motivated Network Engineer Level 4 Apprentice to join our dynamic team. This apprenticeship offers a unique opportunity to gain hands-on experience with network equipment, customer installations, and troubleshooting tools in a supportive environment. As an apprentice, you will play a vital role in delivering exceptional customer service and technical support.

Working Hours :
Monday - Friday, 9:00am - 5:30pm (1-hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience