Business Administration Apprentice – Support Services Team

Main Duties & Responsibilities

Build and maintain productive relationships with team members, managers,volunteers, stakeholders, and external agencies Actively participate in meetings and contribute ideas for support service improvements to enhance operational effectiveness and meet customer needs Assist in preparing reports and liaising with City Corporation officers, the public, and external organisations Support the effective running of meetings and fora, including minute-taking

Office Administration:

Assist in the management of, and responses to, correspondence, ensuring these are appropriate and timely Welcome visitors and handle enquiries from various sources, including the press and members of the public to support our customers and wider teams Maintain effective filing systems, ensuring information is up-to-date and accessible Assist with updating webpages and databases regularly in line with the City of London protocols Undertake research and project work as requested by senior managers Assist with the collection and analysis of monthly data for divisional reports, using appropriate software to display data Assist with the effective and accurate administration of bookings for sports and events maintaining accurate electronic diaries Handle confidential information and materials in alignment with City Corporation policies and applicable legislation

Finance:

Order goods and services using the Corporation’s systems and adhere to all financial standing orders Assist in accurately recording, monitoring, and reconciling income and expenditure Assist in maintaining statistical and performance management information, producing reports as needed

Learning & Development:

Actively and enthusiastically work towards achieving the Business Administration Apprenticeship as agreed in individual learning plan, including: attending all the training sessions for the programme, and undertaking any required written work at home throughout the course Identify personal development needs and work with Line Manager to plan how these needs could be met

Additional:

Perform any other duties commensurate with the level of responsibility of the post which may be allocated Carry out the duties of the post in accordance with the Data Protection Act, the Computer Misuse Act, the Health and Safety at Work Act, and other relevant legislation Take responsibility for the safe keeping of all assets held, adhere to all security standards of the City of London Corporation and encourage others to do so Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties

Training:
You will be supported to achieve the Business Administration Level 3 Apprenticeship Theoretical training will be Biweekly with the support of the training provider Practical training and support will be given in the workplace allowing you to embed your learning in the working environment You will receive hours 6 per week to support with your apprenticeship studies

Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation

Employer Description:
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

Working Hours :
Monday to Friday, 9.15am - 5.00pm core hours. Flexibility will be required for business needs.

Skills:
Communication skills,IT skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience