Administration Apprentice

Providing reception and switchboard support to the school Providing clerical support to the school’s administrative function Receiving, signing in and dealing with or directing pupils, parents and other school visitors as appropriate Taking telephone calls and delivering messages as appropriate Receiving and sorting incoming mail for delivery to appropriate staff Recording, stamping/franking and posting outgoing mail Routine word processing, as and when required To upload new information to the school website Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or comes into contact with. To ensure all tasks are carried out with due regard to Health and Safety To undertake appropriate professional development including adhering to the principle of performance management. To adhere to the ethos of the school To promote the agreed vision and aims of the school To set an example of personal integrity and professionalism Attendance at appropriate staff meetings and parent's evenings Any other duties as commensurate within the grade in order to ensure the smooth running of the school

Training:

Business Administrator Level 3.

The apprentice will receive all training in the workplace; they will also have an assigned Educator from Heart of England Training.



Training Outcome:

It is hoped but not guaranteed that a full-time offer of employment will be given upon successful completion of the apprenticeship.



Employer Description:
Heath Mount Primary School is proud to be part of the Excelsior Multi-Academy Trust. With their support we continue to improve and provide our children with the best education possible as well as helping to nurture and develop their personal and social skills. Our values of succeeding together, engaging in learning, ensuring equality for all, and aspiring from the start, shape all we do across Excelsior Trust and our schools. Above all, we understand that our schools are communities; and that we all benefit from creating a working environment in which staff feel happy, valued and gain satisfaction from their work.

Working Hours :
36.5 hours per week - term time only, working days and hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience


  • Location: Knutsford Street Balsall Heath BIRMINGHAM B12 9SR
  • Type: Permanent
  • Recruiter: HEART OF ENGLAND TRAINING LIMITED
  • Posted: 24-Oct-2025
  • Posted on: findapprenticeship.service.gov.uk