Business and Administration Apprentice

Support for Reception

• Cover reception duties during lunchtimes and in the absence of the receptionist.
• Answer calls and take messages from parents and visitors.
• Sign visitors in and out of the building.
• Make absence calls daily.
• Take meal numbers to the kitchen on a daily basis.
• Deliver messages and any letters to classes when required.
• Provide administration support in the form of copying, shredding and laminating as required.
• Ensure that all display boards in and around central services and reception are up to date.

Support for Finance

• Check off deliveries and get the delivery notes signed by staff.
• Distribute deliveries to classes.

Support for Central Services

• Provide refreshments for visitors and events, and ensure that stock levels are suitable.
• Support the provision of food parcels.
• Provide support with the monitoring of school meal provision at lunchtimes

Support for the School:

• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
• Be aware of and support differences and ensure all pupils have equal access to opportunities to learn and develop
• Contribute to the overall ethos/work/aims of the school
• Appreciate and support the role of other professionals
• Attend relevant meetings as required
• Participate in training and other learning activities and performance development as required
• Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtimes

Staff Development:

• Be a qualified first aider or train as one and continue to maintain the training to carry out the role
• To undertake appropriate professional development, including adhering to the principle of performance management
• To achieve any performance criteria or targets relating to the post arising from the school’s appraisal arrangements.

General:

• To adhere to the ethos of the school
• To promote the agreed vision and aims of the school
• To set an example of personal integrity and professionalism
• Attendance at appropriate staff meetings and parents’ evenings
• Responsible for ensuring all items timetabled against this role are met, or adequate notice is given to the Deputy Headteacher if unable to complete tasks
• Any other duties as commensurate within the grade in order to ensure the smooth running
of the school
• Individuals have a responsibility for promoting and safeguarding the welfare of children and young people he/she is responsible for or come into contact with
• To ensure that all tasks are carried out with due regard to health and safety
• Liaise and communicate effectively with other teachers and staff
• Show loyalty to the school and adopt a professional attitude
• Holding yourself to account for your professional conduct and practice
• Following all systems & process within the school
• Organise and manage own work with little or no input from others, but working within the given guidelines, parameters and systems

Safe Guarding:

The jobholder must observe their obligations in accordance with the School’s Child Protection Policy Procedure and the document ‘Keeping Children Safe in Education and report any concerns that they may have regarding a child or young person’s welfare to the appropriate person. Copies of the above Procedure and document can be obtained from the School Welfare Manager

Training:

The apprentice will receive traiing in the workplace and also have an assigned Educator from Heart of England Training who they will meet with via Teams regularly.



Training Outcome:

It is hoped but not guaranteed that a full-time offer of employment will be made upon successful completion of the apprenticeship.



Employer Description:
Our Vision Our school is a nurturing community with a strong focus on relationships, where every individual feels safe, connected, and accepted. We foster an environment of cooperation and trust, empowering everyone to thrive and celebrate diversity. Our curriculum supports holistic development, guiding each student to become the best version of themselves and prepare for a fulfilling adulthood. By working collaboratively with families, we ensure comprehensive support and growth for every student, creating a foundation for lifelong learning and success. Our Core Values Our core values express our expectations to our children, young people and adults and make all aware of what we aim to achieve, morally, relationally and academically. While we identify our values separately, it is important to think of them as parts of the same whole as they are all interlinked. By teaching and consistently modelling our values, we support the holistic development of each child and young person. Our values apply to every child, young person and adult in our school community.

Working Hours :
Term time only - 35 hours per week 44.5 weeks a year.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience


  • Location: Boundary Way Wolverhampton WV4 4NT
  • Type: Permanent
  • Recruiter: HEART OF ENGLAND TRAINING LIMITED
  • Posted: 24-Oct-2025
  • Posted on: findapprenticeship.service.gov.uk