Business Administration Apprentice Town Clerks Department

Main Duties & Responsibilities

To provide support to the Business Engagement team and the City Business & Investment Director. To assist, where property is concerned, in the retention and attraction of businesses to the City of London To work with the Destination City team, Innovation and Growth, City Surveyors and Planning and Development as the initial point/s of contact, to service property enquiries generated by external partners, in accordance with agreed timescales, with the aim of encouraging inward investment into the City of London and the City Fringe To continually keep abreast of market developments using property magazines, websites and other sources and supporting the Planning and Projects officer in mapping intelligence on GIS and MS Office platforms To provide support to Head of Business Engagement in managing the department budget within Corporation Guidelines and team objectives by raising and processing purchase orders, invoices and dealing with team expenses in according with financial procedures and procurement protocols To collaborate with the Finance team to provide budgetary support in processing invoices and monitoring activity To be responsible for monitoring and updating the Corporation’s Customer Relationship Management system (CRM) To run a contact programme with serviced office providers and maintain and map the serviced office locations on the GIS platform To assist on initiating, developing and maintaining relationships with SMEs and Cit property decision makers by managing a programme of virtual/ face-to-face meetings with SMEs, that includes companies already based in the City, as well as those moving into the City or looking for space here To undertake property searches to help identify premises for businesses (including retail and hospitality) to include identification of appropriate properties owned by the City of London and to provide guidance and assistance to those businesses through the move process where necessary To help with the resolution of property-related issues by liaising with other Corporation teams/departments To follow-up with incoming companies to find out how their premises requirement was realised, if at all, and analyse these results in order to inform the wider Corporation, and influence policy and activity accordingly To maintain regular “aftercare” contact with firms, through the provision of relevant information via e-mails and events, and follow-up meetings as needed To work in collaboration with the Business Improvement Districts (BIDs) to monitor and report on the number of vacant retail units in the City To monitor the team mailbox daily and respond to e-mails within 4 days, including enquiries generated via the Space Calculator contact form and other sources To assist the Head of Business Engagement in the organisation of a programme of events on an annual basis, including: the organisation of the Corporation’s attendance at the international events such as Expo Real and MIPIM as well as high- level Corporation-hosted events and at relevant internal and external events and trade fairs As part of the Business Engagement team, progress business travel requests for colleagues, and for group business trips, in accordance with the Corporate Business Travel Policy, including arranging transportation and accommodation as required Other duties as occasionally directed, but within the confines of work that may be reasonably expected of such a post Provide administrative support to City Business & Investment Director where necessary

Training:

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 

Training Outcome:

On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Employer Description:
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

Working Hours :
Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental