Data Management Apprentice

Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing. Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders. Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication. Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance.

Training:

Why choose our Data Essentials apprenticeship?

QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.

QA's Data Essentials Level 3 apprentice will learn to:

Source, format and present data securely, using Microsoft Excel, Power BI and SQL. Analyse structured and unstructured data to support business outcomes Blend data from multiple sources as directed Communicate outcomes appropriate to the audience Apply legal and ethical principles when manipulating data

QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:

Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions

Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.

Training Outcome:

Upon completion of the apprenticeship, there is the opportunity to stay on as a full-time employee.

Employer Description:
MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Team working