Apprentice Customer Service Advisor
Communicate effectively with colleagues and customers
Behave following the values of the company and the brand
Operate as an effective team member
Taking responsibility when needed and being honest and accountable
Take personal ownership to improve your own performance
Understand how the business works from an operational perspective and demonstrate commercial awareness
All training will be through online webinar delivery with the End Point Assessment being conducted at your place of work.
Training:
All training will be through on-line webinar delivery with the End Point Assessment being conducted at your place of work. 2 days a month
Training Outcome:
Level III Customer Service Specialist
Many of our apprentices can go on to become a, Service advisor or Sales executive and even Sales or Aftersales Managers!
Employer Description:
Renault is among the UK's most popular vehicle manufacturers, and here at Toomey Motor Group Renault, they are always excited to share Renault’s latest models including their new Electric and Hybrid cars! The high standard of customer service experience. Excellent career development opportunities.
Working Hours :
Monday to Friday 9am - 5pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience