IT Apprenticeship

Help get equipment ready before installation Set up computers, laptops, and other devices Make small changes to system settings when needed Test software and systems regularly and when issues come up Help fix basic IT problems for users Record support requests and what was done to solve them Keep systems and equipment up to date Help the IT team with new installs and upgrades

Training:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT You’ll be based full time with an employer and will quickly become an important part of the team Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists

Training Outcome:
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification

Employer Description:
PC Rescue are a team of dedicated Tech Consultants, IT technicians and Project Managers to monitor, audit and augment your IT management and operations. Businesses need preventative maintenance to be able to spend time on what really matters.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Creative,Initiative,Passion for IT