Client Relationship Co - Ordinator Apprenticeship

We have a requirement for a Client Relationship Co-Ordinator to join our expanding company. The Client Relationship Co-Ordinator will support JLES Southern & Thames regions. The role is primarily based in our Tring office.

This entry-level role is ideal for someone eager to develop a career in Client Relationship management within a supportive and growth-oriented environment.

As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You'll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support.

The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team.

You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.

In addition to a competitive salary, we offer a comprehensive rewards package that includes an excellent bonus scheme, private healthcare, EASE programme, your birthday off, annual company trips, and other benefits that set us apart from most civil engineering firms in the UK.

Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.

We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!

Role and Responsibilities:

Research prospects and opportunities Call new prospects Arrange meetings Client Liaison Assistance with conversions Work with Marketing Manager on campaigns and marketing material Direct marketing Attending networking events Client entertaining — arranging and attending Updating CRM Systems Merchandise Ad-hoc business-related tasks, including client updates and monthly business operations reporting

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via Teams with a development coach, who will be available for support You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours

Training Outcome:

As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.

Employer Description:
LES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.

Working Hours :
Monday to Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30, 30 minutes unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Build & maintain relationships,Proactive and flexible,Time management