Apprentice Business Administrator

Working alongside the Office Manager to implement and stream-line working practices in the business in conjunction with the senior management team, to achieve working efficiencies and facilitate the professional team in delivering their instructions Continual management of our ISO accreditations Managing incoming and outgoing post and deliveries, general filing and data management tasks Managing incoming telephone communications, directing calls to the relevant person, or taking detailed messages, as required Opening and archiving of digital job files – utilising WorkFlowMax and SharePoint systems Drafting and sending of correspondence (email and letter format) Audio typing / general administrative typing duties Banking reconciliation using Xero programme Setting up and organisation of meetings Team diary management Preparation of documentation utilising Microsoft Office programmes including, but not limited to, Word, Excel and PowerPoint Dealing appropriately with all Client queries received including General and specific enquiries related to new or ongoing projects Accurately and efficiently inputting Client data and circumstances onto appropriate internal on-line and off-line databases ensuring all records are up to date and correct Adhering to service delivery procedures Conducting project related customer satisfaction surveys and follow up as required To be responsible for the monitoring of stationery and PPE and restock of stock in a timely manner Distributing, receiving, and recording client feedback questionnaires Drafting and sending of invoices Ensuring service knowledge and skill levels are maintained to the highest standard by attending any relevant meetings and training Constructively contributing through team meetings, informal dialogue, and gained experience to the effective delivery and continued improvement of the service Other duties as may be required in a small office environment

Training:

Level 3 Dental Nurse (GDC 2023) Apprenticeship Standard including:

Level 3 Extended Diploma in Dental Nursing Skills, knowledge and behaviours End Point Assessment

Training Outcome:
This role has the opportunity to expand into a Senior Office Administrator role as our business grows and our team expands

Employer Description:
At Actua we are committed to a conceptual framework that we have called Learning Continuum, a transformation model to drive change in organizations by promoting the constant search for learning and the evolution of training strategies.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.

Skills:
Communication skills,Attention to detail,Administrative skills,Initiative