Apprentice Administrator

Role Responsibilities

Front of House & Administration

Greet visitors and ensure a positive experience during their visit Handle incoming telephone calls and customer enquiries Support the coordination and booking of meeting rooms Maintain meeting rooms to ensure they are clean, safe, and appropriately stocked Coordinate incoming and outgoing post

Team & Business Support

Support the Customer Services team by updating calendar systems used by engineers Compile and maintain Operations & Maintenance (O&M) manuals Provide executive and organisational support, including preparing reports and documents Book travel arrangements and accommodation for staff Maintain accurate records and perform CRM administration on HubSpot

Training Outcome:

This role offers the opportunity to complete a Level 3 Business Administration qualification while gaining hands-on experience. As the apprentice develops, there may be opportunities to gain experience in other departments such as Estimating, and to build a broader understanding of business operations.

Employer Description:
Mumford & Wood are specialists in premium, bespoke timber windows and doors, operating exclusively within the B2B sector. Renowned for craftsmanship, service, and innovation, we predominantly collaborate with contractors, developers, architects, and self-builders on high-end new-build and refurbishment projects across the UK.

Working Hours :
40hrs per week, Monday-Friday 8.30am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working