Apprentice Onboarding Administrator

Your daily duties will include:

Helping provide a friendly and professional recruitment service to employers and apprentices Uploading job vacancies to the Apprenticeship Service Platform Using and updating different computer systems to help match apprentices with employers Keeping the list of apprenticeship candidates up to date to make sure strong applicants are ready for vacancies Working closely with the Apprenticeship Team Leader and the administration team to help with tasks related to welcoming and matching apprentices to jobs Supporting with telephone interviews and give helpful advice to apprenticeship applicants Be the first point of contact for phone calls and messages for the team Attending college open evenings and other events to promote apprenticeships to potential applicants Helping prepare materials needed for events and make sure the team has the resources they need Actively promote the services offered by the Employer Training and Apprenticeships team Supporting the team with daily tasks and suggest ways to improve how things are done Completing and working towards the Customer Service Practitioner Apprenticeship Standard as part of your learning and development

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Workplace delivery and a structured scheme of work

Training Outcome:

Potential position upon completion of the apprenticeship 

Employer Description:
A career with us means much more than just a salary- we know that our people are our greatest asset. We provide an empowering, values-based environment where we all play a part in inspiring a future generation, working towards an inspirational vision. We are passionate about learning and pride ourselves in developing our staff; we will support you both professionally and personally to develop all the skills necessary to make this your next success. We value mutual respect and believe that trust, respect and civility bring out the best in people. We also work collaboratively utilising the different knowledge, skills and experiences we each have; we strive to create an environment where everyone can give of their best. Working with committed colleagues, we also offer an attractive benefits package, please click on the benefits link to find out more about the range offered. We celebrate the fact that our students and staff, our partners and friends, are from different social and ethnic backgrounds, different faiths, sexual orientation and ages. We are committed to equality, diversity and inclusion and we want our workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and we would encourage all applicants that identify with this to apply. In accordance with Keeping Children Safe in Education 2024, we will carry out an online search as part of our due diligence on successful candidates.

Working Hours :
Monday- Thursday, 08:30 - 17:00 and Friday, 08:30 - 16:30

Skills:
Communication skills,Attention to detail,Organisation skills,Team working,Initiative