Business Administrator Apprentice (Freeman Johnson)

Your responsibilities will include greeting clients on arrival and directing them to the appropriate fee earner, managing incoming calls and correspondence, maintaining central diaries, and arranging appointments as required.

You will also provide relief typing and secretarial support when necessary and assist with file management in accordance with the firm’s Quality Procedures Manual, CQS, and Lexcel requirements.

You will provide excellent customer service, schedule and confirm appointments via phone, email and schedulers and receive, sort and process daily mail.

Main duties include but not limited to:

Assistance to partners and other team members, as required Take ownership of administrative work required to fulfil the efficient running of the director’s schedule Provide kind, courteous communication while receiving visitors to our office and in working with others in the team Provide excellent customer service Schedule and confirm appointments via phone, email and schedulers Receive, sort and process daily mail Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers, as required Enter case information into web-based case management system Maintain reception area and set up rooms for meetings Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents

Training:

You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington. 

The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.

Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.

Training Outcome:
Successful completion of the apprenticeship may lead to full-time employment and/ or further training

Employer Description:
Freeman Johnson Solicitors have offices in County Durham and North Yorkshire and we have provided legal services to the community for more than 150 years. This heritage has made us a fixture of the local community letting us help individuals and businesses alike with a wide range of legal services. We are proud to have been awarded the Lexcel status which is the Law Society’s award for excellence. Using the latest technology and information systems combined with first-class legal expertise and old-fashioned friendliness we strive to give clients the best service possible.

Working Hours :
Monday- Friday, 9.00am- 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative