Head of Product

Head of Product | Gaming | Malta

The Role

SRGEurope have been appointed to recruit an experienced Head of Product for an exciting International Gaming company based in Malta.

You will be accountable for the product performance of all digital brands; acting as a senior stakeholder in determining the strategic direction for the products, enabling the team to continuously improve and innovate for the longer term.
If you are an experienced Head of Product, and looking to take the next step in your career then this could be the role for you.

What's on offer to you?



Above market rate Base Salary


Hybrid working 2 days in the office


Career changing opportunity with an International Organisation



What You Will Be Doing



Ownership of Product roadmaps and performance, ensuring KPI’s are kept front and center for product managers


Ownership of supplier relationships, ensuring strategies, roadmaps and promotional activities are communicated to and delivered by the product management team


Analysing KPI’s form a market, competitor and customer view, ensuring competitiveness and efficiency


Development of curation systems and procedures for product quality, ensuring what is presented to the customer is optimized


Ownership of the commercial KPI’s when it comes to product performanc3e.

Interfacing closely with the retention team to ensure campaigns are send in a timely and effective manner


Negotiating contracts and deals with suppliers to optimize support


Project management of key strategic initiatives in coordination with the Development team


Responsible for the overall management of the site and all user journeys including updating, optimising and high-level reporting to drive performance, solve problems and encourage improvement


Identify and drive the strategic development of product roadmap across the website, mobile and platform enabling the business to continually improve and innovate


Deliver senior stakeholder engagement in customer retention and reactivation ensuring close co-operation with CRM and Customer Operations


Key stakeholder engagement and collaboration with digital marketing, CRM, customer support and finance to ensure NGR and EBITDA delivery


Oversee player management to ensure issue resolution and preset strategies are being met by product vertical


Tracking and reporting any business issues/threats which may impact on the P&L and engaging with stakeholders across the business as required for resolutions


Produce and present weekly/monthly/quarterly reports with detailed analytics for senior management to ensure transparency of decisions made and KPI tracking


Build and develop an industry leading team through development, training and coaching, identifying areas that the company needs to augment and looking for opportunities for growth and enhanced performance


Lead the team by setting the highest standard in upholding integrity and ethical behavior


Testing and UAT on new projects set for delivery



What You Will Need to Succeed In This Role



A deep understanding with significant experience of the gaming industry and its development process, including strong competitive knowledge


Previous responsibility for broad KPIs, budgets and delivery of P&L across many product verticals


Knowledge and experience of the Casino and Bingo lifecycle and the drivers to increasing value within digital environment


Experience of effectively managing a network of internal and 3rd party relationships to achieve business outcomes


Knowledge and understanding of formulating and presenting a business case and business plan to a diverse audience


Results and future focused, seeks out evolving and innovative ways to add value to the business



To Apply

Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Robert Ally, by email Robert.ally@srgeurope.com or call Gibraltar +350 200 69999.

Bingo | Gaming | Malta | Product | Head of Product



  • Location: Malta
  • Salary: competitive salary + benefits
  • Type: Permanent
  • Recruiter: SRG
  • Posted: 30-Aug-2022
  • Posted on: careers4a.com