Front Office Manager - Luxury Boutique Hotel, London

Front Office Manager - Luxury Boutique Hotel, London

Location:               London

Salary:                  £50,000 - £55,000 + Bonus

An excellent opportunity has arisen for an experienced Front Office Manager / Front of House Manager to join this growing group in this stunning boutique Hotel in London.

You will be responsible for managing the team and overall hotel targets to deliver an excellent Guest experience. The Front Office Manager will also be required to manage operations and guest satisfaction measures alongside the General Manager. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the profitability of your departments, ensuring revenue and guest satisfaction targets are met and exceededProvide effective leadership to hotel team membersComply with and exceed all Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredDeliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

What are we looking for?

Excellent Front of House management experiencePossess strong commercial acumen, with experience in increasing profitabilityExperience managing budgets, revenue proposals, and forecasting results in a similar sized propertyExcellent leadership skillsExceptional communication skillsHands-on operational management of the property