Administrator

ADMINISTRATOR
THURSDAY – MONDAY
SALISBURY
Up to £27,000 + TRAINING & DEVELOPMENT

THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company. After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.

If you are working in a similar Customer Service or Customer Experience role, and you’re looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!

THE ROLE:

Handling incoming calls, emails and online enquiries promptly and efficiently Processing bookings using an online booking system Handling customer concerns, enquiries and complaints Managing booking rescheduling and modifications Processing refunds where applicable Ensuring customer records are kept up to date Providing customers with relevant information about their bookings both in advance and on the day Providing administrative support to the Operations team

THE PERSON:

Experience in a Customer Service or Customer Experience role is essential Excellent communication skills and ability to liaise with customers, colleagues and suppliers / third parties Strong problem solving abilities Able to work well in a fast-paced and sometimes pressurised environment Intermediate user of Microsoft Office packages Strong attention to detail Excellent organisational skills Confident to work efficiently as part of a team

Get Recruited is acting as an Employment Agency in relation to this vacancy.