NightLight Team Leader
Job title: NightLight Team Leader
Salary scale: £25,000 - £27,500 pro rota
Contracted hours: 37.5 hours per week - job share/part time hours available
Working Base: Countywide (expectation of working throughout Hertfordshire; base can be negotiated)
Reports to: Crisis Services Manager
Working days: 37.5 hours per week, over a 7 day week
Flexibility required: Working pattern will be between 17:30 - 01:30, including bank holidays and weekends, with some flexibility of 9-5 hours when required.
Contract Length: Permanent contract
Checks needed: Enhanced DBS and 2 satisfactory references
Hertfordshire Mind Network's NightLight Crisis Services are rapidly expanding and is increasing service delivery out of hours throughout Hertfordshire.
The NightLight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and a weekend Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Purpose of post
To be a key member of the NightLight management team, providing effective operational leadership delivering the NightLight Mental Health Crisis Service.
You will take part in a rota covering 7 days per week, ensuring the delivery and dev