Performance and Data Officer
Black Country Women’s Aid
Let us introduce ourselves…
Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led.
The team:
BCWA’s Corporate Services team deals with BCWA’s central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services.
Job Role
Job Title: Performance and data officer
Position available: 1 full-time position (37.5 hours), based across the Black Country
Salary: £26,801.8632 – £32,033.48 dependent on experience/qualifications
Closing date: 25 November 2025
All interviews will be held via Microsoft Teams
Is this you?
This is a varied and rewarding role suited to someone who is: organised and detail-orientated; enjoys working with data, has excellent data analysis and written communication skills; and is curious about how information can drive change.
The Role:
As Performance and Data Officer, you’ll play a key role in helping BCWA understand and communicate the impact of our work. You will work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You’ll also help shape how we collect and use data, working closely with frontline teams, managers, and external stakeholders.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
• a professional from your centre of study, for instance, a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you
• a civil servant from a government agency
• a bank manager
DBS
All positions are subject to DBS checks at the relevant level.