Apprentice Legal Support Assistant

Post

Scanning/electronic distribution of incoming post Printing, engrossing documents, adding enclosures and dispatch of outgoing post

Enquiries

First point of contact for clients and 3rd parties phoning into the team with enquiries in particular regarding new instructions for Wills, LPAs, probates and archived documents First point of contact for clients arriving at our office in person (whether or not by appointment) and assisting with client meetings as needed, e.g. witnessing documents, copying documents/ID etc, escorting clients to/from the meeting room Preparing File Notes to record enquiries Liaising with team managers regarding enquiries Managing enquiries in accordance with team policies

Documents – management and retrieval from storage

Organisation of documents, including printing and bundling of documents and binding engrossments, scanning and organising e-files, timely sending out of documents to relevant parties Creating archive records for wills, LPAs, deeds etc First point of contact for clients and 3rd parties wishing to retrieve documents Document retrieval and delivery to clients and third parties in accordance with team guidelines

File inception

Opening new client/matter in Peppermint/DMS upon receipt of Risk Matrix from lawyer Saving template Terms of Business and template Letter of Engagement to DMS for lawyer to settle ID verification using IDU App where possible Running conflict checks, obtaining AML documents, creating the e-file and all relevant sub-files; and Undertaking SmartSearches and saving to DMS

File Closure

Electronic archiving to include scanning in paper files as necessary

General Support

Accounts/billing responsibilities including preparing entries in Peppermint, dealing with bankruptcy searches and receipts for monies in and out, in accordance with our regulatory requirements, preparing WIP reports, allocating disbursements to matters, preparing draft bills for lawyer approval, managing bill issuance process Collating, analysis and reporting of data as required by lawyers/clients Conference and meeting arrangements, diary management Other ad hoc duties as required by team managers Generally assist and work cooperatively with other LSAs to provide support to the team as appropriate

Training:

You will undertake an apprenticeship in Business Administration (L3).

You will be trained by Eastleigh College and spend 1 day a week at college, with 4 days in the office.

Training Outcome:

On completion of the apprenticeship, candidates will have the skills required to apply for an entry level Legal Support Assistant role.

Employer Description:
Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.

Working Hours :
Monday to Friday between 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience