Business Administration Support Apprentice

Main Duties:

Assist the Office Manager and provide administrative and operational support, ensuring the smooth day-to-day running of the office. Undertake general administrative tasks such as answering phones, handling incoming and outgoing post. Help maintain a clean, organised, and professional office environment. Ensure the office is fully stocked with essentials such as tea, coffee, milk, water, office stationery, etc. Manage and schedule DHL pickups and deliveries. Oversee inventory of office supplies & merchandise ensuring stock is
replenished as needed and records kept up to date. Support the coordination of meetings, appointments, and office events. Manage the Moonpig account: maintain records, set up reminders for staff birthdays, and issue e-birthday cards to all employees. Support the maintenance of the internal HR system, by keeping staff information and records up to date, uploading documents, setting up reminders, etc Maintain and update organisation structure, including “Meet the Team” link on Canva. Assist with onboarding and offboarding processes for new and departing employees. Monitor staff expense submissions, send reminders to the LMs, and follow up where necessary. Act as a friendly first point of contact for staff and visitors, providing assistance as required.

Financial Management:

Provide support in tracking staff expenses and ensuring timely approvals and submissions.

Relationship Management:

Establishes and maintains professional relationships with suppliers, service providers, and colleagues to ensure efficient office operations.

Business Development and Forward Planning:

Identifies ways to reduce business costs and improve business efficiency. Contribute to maintaining an efficient and supportive workplace culture.

Training:

Training will take place once a month at WBTC offices in Newbury. The apprentice has a seperate monthly 1-1 training and review meeting with their Training Consultant. 

Training Outcome:

Ongoing training and development are encouraged and supported.

Employer Description:
FutureSense has been arranging specialist educational experiences and programmes since 2001, delivering successful programmes for numerous HE and FE educational institutions from across the UK as well as from Australia. Over the years we have facilitated programmes for almost 10,000 learners and have a network of partners in each country to manage logistics and project delivery.

Working Hours :
Monday to Friday 9.00am to 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Flexible,Good written English,Eager to learn,Adaptable