Business Support & Client Services Apprentice

Assist with the processing of new business applications, including input to the policy administration system Calculating and making payments to customers when their investments mature or are withdrawn Handle incoming and outgoing post Answer queries by e-mail and telephone Maintain accurate records in computerised and paper form Assist with marketing initiatives Provide general administrative support to ensure the smooth running of the office Other duties as required by management

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
 Possibility of full-time role at the end of the apprenticeship

Employer Description:
At Railway Enginemen’s Assurance, we specialise in providing savings and investment plans to people who work in the railway industry. We are one of Britain’s longest established mutual assurance societies and have been proudly serving our members since we were founded in 1865. Over recent years, we have achieved substantial growth in new business levels and we need to expand our team. As part of this, we are excited to offer an opportunity for a motivated person to join our team on an 18 months’ apprenticeship.

Working Hours :
Monday- Thursday, 9.00am - 5.00pm and Friday, 9.00am - 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience