Hairdressing Apprentice

To ensure that all treatments are carried out professionally and accurately at all times To demonstrate a high level of confidence and competence in all services To undertake any necessary training to improve salon standards and skills To maintain high quality treatment, in keeping with the clients’ wishes To be organised with your day-to-day duties, including checking the appointment book regularly To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients To keep all electrical appliances in good working order, ensuring that any faults are reported To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients

Customer Service:

To ensure that internal and external customer service given within the department is to the highest standard at all times To deal with any internal and external customer complaints or customer requests as and when required To be friendly and approachable towards clients and colleagues at all times To take an active part in increasing clientele on a regular basis To promote the salon and have a good knowledge of any specialised treatments/services and products available To ensure that all services and products are charged for at the correct price, in accordance with the price list

Training:
Full training will be given on an ongoing basis for most daily duties Will have a line manager in place who will be mentor Weekly attendance at Riverside College (WA8 7QQ) Apprentices will work towards achieving a Diploma in Hairdressing Professional level 2

Training Outcome:

Permanent opportunity with company may be on offer on completion of apprenticeship.

Employer Description:
Colin William was established in 2000, we are a small friendly & enthusiastic team offering a wide variety of services to suit everybody's needs.

Working Hours :
Tuesday - Saturday, during salon hours. College day - Monday. Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative