Operations Manager

Operations Manager – All-Day Café & Lifestyle Brand (London)

Salary: £50,000–£55,000 + Benefits
Location: London

The Brand

We’re working with one of London’s most exciting new café and lifestyle concepts an all-day space where great coffee, creative food, and community come together. Think natural light, matcha lattes, playlists that hit just right, and a crowd that genuinely gets it.

This is a brand that’s redefining modern café culture, stylish, social, and full of personality. With growth on the horizon, they’re now looking for an operations Manager to join the leadership team and help take things to the next level.

The Role

As Operations Manager, you’ll lead daily operations across the business while helping to shape the future of the brand. You’ll bring both commercial expertise and creative flair, ensuring the guest experience, the teams, and the numbers all align perfectly.

You’ll be hands-on, detail-driven, and able to see the bigger picture, playing a key role in expansion, culture, and brand development.

Key Responsibilities

Oversee day-to-day operations across multiple sitesLead, develop, and inspire high-performing teamsDrive commercial performance, sales, margins, and efficiencyMaintain outstanding service and guest experience standardsCollaborate with founders on new concepts and openingsUse performance data to guide decisions and improvementsSupport the development of brand culture and identity

About You

Proven experience in multi-site or senior café/restaurant operations or coffeePassionate about modern, experience-led hospitalityStrong commercial and analytical mindsetA natural leader who builds culture through authenticity and energyTrend-aware and connected to what younger consumers valueReady to help shape a growing, creative hospitality brand

The Offer

£50,000–£55,000 + benefitsCentral London-based role with growth opportunitiesChance to be part of a brand that’s genuinely making waves in the city’s café scene