IT Infrastructure Support Engineer

Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional  IT Infrastructure Engineer. This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent. We are seeking a skilled professional to play a key role in providing day-to-day hands on technical support and management of the internal Corporate and customer-managed IT Infrastructure and projects. This partnership reflects Holt Executive’s dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success. Be Part of the Future of Global Connectivity We are seeking a talented and motivated IT Infrastructure Engineer to join a dynamic team working on cutting-edge connectivity solutions. This is a fantastic opportunity to be part of a forward-thinking organization, contributing to the development and maintenance of advanced systems that enable seamless communication across industries worldwide. About the Role:   The role involves providing hands-on technical support and management of both internal and customer IT infrastructure, ensuring 24/7 service delivery, and acting as an expert on corporate systems and servers, while supporting internal users and remote sites globally   Key Responsibilities: - Build, maintain, and support physical/virtual environments, network storage, and backup/recovery systems to ensure high service availability. - Manage and support corporate IT infrastructure for HQ, remote offices, and customers, ensuring seamless operation and integration. - Ensure server builds and network configurations align with IT security policies and accreditation standards. - Maintain software compliance for server operating systems, applications, and client licenses, including regular audits. - Monitor server and service performance to ensure efficient operation. - Manage email infrastructure, including Exchange, cloud continuity services, SPAM filtering, and mobile device management (MDM). - Adhere to departmental change control processes and contribute to CCB meetings. - Build and maintain IT hosting infrastructure, including storage, virtual environments, email, and backups. - Build and maintain IT security infrastructure, including antivirus, update/patch management, and web filtering. - Build and maintain telephony equipment and servers, and install telephones on desks. Requirements: - HND/Degree in Computer Science or related discipline, or at least 10 years’ experience in a demanding environment with a 100+ user network, including remote sites. - Extensive experience with virtual environments (VMware). - In-depth experience with email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services. - Strong knowledge of Windows OS administration, Active Directory management, Group Policies, user/group management, and PowerShell. - Extensive experience maintaining server hardware and storage systems (NAS, SAN). - Strong understanding of IT security (anti-virus, hard drive encryption, client hardening, authentication). - Experience in High Availability environments, including clustering and disaster recovery. - Solid technical knowledge of IP network fundamentals. - Ability to achieve Direct Vetted Status (DV). Desirable Skills: - Linux knowledge an advantage  - Experience of Blackberry UEM server or Mobile Device Management (MDM).  - Experience of administering and supporting IP phone systems.  -  In-depth experience of SNMP monitoring tools. Author: Nigel Quinn Document: IT Infrastructure Support Engineer Page: 4 of 4 Version 1.0 Date of Issue:  - A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server.  - Relevant Microsoft qualifications are a strong bonu. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and certifications. - A collaborative and innovative work environment. - The chance to work on impactful projects in a fast-evolving industry. If you’re passionate about technology and eager to play a critical role in delivering innovative connectivity solutions, we’d love to hear from you.   Apply now to join a team dedicated to shaping the future of global communication. We are also a Disability Confident employer.