Customer Care Apprentice

Manage and control perpetual inventory stock counting / inventory accuracy checks Perform Cyclic stock checks Be responsible for managing and running planned stock takes Ensure the goods in/outbound departments are well organised and controlled to sufficiently support the operation Ensure incoming product is receipted and managed appropriately according to the company’s procedures Ensure all outbound orders are picking accurately and in full in line with the company’s procedures Work closely with the Administration function to investigate and resolve stock inaccuracies Ensure the WMS system is updated with stock checks figures in a timely manner Build relationships with the clients whose stock you will be responsible for via all communication means Produce weekly reports to provide to management highlighting stock accuracies, investigation work and preventative actions where required Take appropriate action on any Health & Safety issues reported with due regard to the urgency and risk presented ensuring compliance with the Company’s Health & Safety policy Comply with the Company’s information systems and management systems policies Other duties as may reasonably be required of you by the management of the Company

Training:
Training will all be delivered in the learners workplace

Training Outcome:
Apprenticeship could lead into a permanent position at the company

Employer Description:
Denholm Good Logistics is your trusted partner for creative, cost-effective supply chain management and logistics solutions. We understand no business is the same and deliver tailored solutions to empower businesses to thrive in an ever-evolving global economy.

Working Hours :
You will report directly into the Administration Manager and will be required to work 8/9hrs (depending on age) a day finishing at 5pm. 5 days per week, Monday- Friday.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative