Business Administration Apprentice - Hire Administrator

The Apprentice Hire Administrator role is responsible for various administration tasks within the Safety, Plant, Tool, Fleet and Specialist hire departments.

To process operator timesheets and third party repair jobs within the system and coordinate damage and loss charges.

Key Responsibilities:

Operators:

Maintain the operator matrix ensuring all information is provided, including the feedback following completion of week 8 Manage all operator timesheets ensuring they are provided as required Process the charge and costing information in the systems in a timely manner

Equipment Recall:

Complete monthly equipment recalls letters and send to customers detailing equipment due inspection Liaise with the customer for all exchanges required, raising relevant new hires and off hires in the system Follow up all monthly recalls as per process Provide internal departments with workshop equipment recall information and the Plant department with machine inspection recall information

Off Hires & Breakdowns:

Follow up on all third party repairs to obtain paperwork and costings, and process in the system selecting recharge as required Manage the off-hire mailbox for all incoming requests Process in the system, selecting collection as required and providing the logistics team with any specific collection requests Confirm off hires in the system from information documented on the returns register, liaising with the operations team on all queries Process off hire confirmations within the Glasgow depot for all equipment returned as detailed on the Glasgow returns register, raising depot transfers for equipment to be returned to Walsall for service/repair Coordinate damage and loss notifications from workshop jobs confirmed in the system by technicians and fitters that are deemed rechargeable Manage the SLA of date sent to date charged ensuring queries are responded to ASAP and charges are confirmed as per process Process disposals in the system following receipt of forms signed off by management as per process Process commercial vehicle damage notifications in the system, recharging allocated drivers Liaise with regional contacts and Fleet Supervisor for high value charges

Training:
Business Administrator Level 3 Apprenticeship Standard At least 20% of your working hours will be spent training or studying

Training Outcome:
On completion of apprenticeship, opportunity of a permanent position

Employer Description:
BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered direct via our own dedicated transport fleet or those of our partners.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 1 hour break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience