IT Assistant Project Manager

An exciting opportunity has arisen for an ICT Assistant Project Manager to support the delivery of innovative technology projects across a leading hospitality group.

You will work closely with the IT Technical Project Lead to drive IT initiatives across hotel operations, corporate systems, and guest-facing platforms - ensuring seamless implementation, efficiency, and great user experience.

The role:

Support the planning, execution, and delivery of IT projects across multiple sites.Oversee systems such as PMS, POS, CRM, mobile apps, and smart room tech.Coordinate vendors, manage timelines, and ensure projects align with business goals.Support integrations, data security, and compliance (GDPR, cybersecurity).Provide technical and operational support, documentation, and user training.Assist in improving ICT processes, performance, and service quality.

Experience:

Degree in IT, Computer Science, or related field (or equivalent experience).Experience supporting or managing IT projects - ideally within hospitality or multi-site environments.Knowledge of PMS, POS, CRM systems and integrations.Excellent problem-solving, communication, and organisational skills.Familiarity with Agile or PRINCE2 methodologies is desirable.